Administrator vs staff — what you can do

Every institution user is either an administrator or staff. The person who signs the institution up starts as the Owner (Administrator).

Quick comparison

Task	Administrator	Staff
Add & import students	Yes	Yes
Ask for action plans (single & bulk)	Yes	Yes
Use the allergy diary for shared students	Yes	Yes
View groups	Yes	Yes
Create / edit / delete groups	Yes	No
Generate school grades	Yes	No
Import groups from CSV	Yes	No
Invite users & change roles	Yes	No
Manage the account / ownership	Yes	No

Administrators

Administrators handle account setup and everything staff can do. Only administrators can:

• Invite users and set roles
• Create, edit, and delete groups, generate school grades, and import groups from a CSV
• Manage account settings

Staff

Staff handle day-to-day roster and request work. Staff can:

• Add students and import them in bulk
• Ask for action plans, one student or many at a time
• View groups (but not create or change them)

If a staff member needs to create groups, invite users, or change account settings, ask an administrator to do it or to upgrade their role.

Note

Staff see a read-only view of the Groups page. Buttons to add, edit, delete, generate grades, or import groups are hidden for staff.