When more than one parent gets the email

Schools and camps can list more than one parent or guardian email on a student (for example Parent 1 and Parent 2). AllergyAIDE may contact all of those addresses for the same action plan request.

Only one household response can complete that request.

First response wins

The first parent who finishes a decisive response “wins” the request. A decisive response includes:

• Starting the plan path (create or link a profile and continue), or
• Choosing No action plan required / NO

After that, the request is marked complete for the institution. Other contacted parents are treated as superseded — the school may show something like Completed by another recipient.

Caution

Declining (NO / no plan required) also counts as a completed response. If one parent declines first, another parent cannot later create a plan for that same request until the school reopens it.

What the other parent sees

If you open a Yes/No or Create Action Plan link after someone else already responded, AllergyAIDE may tell you the request was already completed. You will not be able to link a different profile or share for that same request.

How this differs from Account Users

	Multiple emails on the school roster	Account Users
What it is	School has more than one parent contact	You invite another adult onto your AllergyAIDE account
Who can finish the request	First parent to respond	Anyone on the winning parent’s account, after that account owns the request
Separate logins	Usually separate accounts unless you invite each other	Shared account, same children

What to do if the wrong parent responded

1. Talk with the other parent outside AllergyAIDE.
2. Ask the school or camp to reopen the request if a decline or early response was a mistake.
3. After reopen, the family that should complete the plan responds first with the correct email on file.
4. Optionally invite the other guardian to your account so you collaborate on one set of profiles going forward.

Related

• Respond with Yes or No
• Notifications on your dashboard
• Share with your school or camp
• Staff view of statuses: Request statuses